Frequently Asked Questions
Everything you need to know about our high-performance tactical gear.
What materials do you use in your apparel?
We use premium, military-grade materials including Cordura fabrics, reinforced stitching, and moisture-wicking synthetics designed to withstand extreme field conditions while maintaining comfort.
How long does shipping take?
Domestic orders typically arrive within 3-7 business days. International shipping times vary by location but generally take between 10-21 business days depending on customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Please note that certain tactical hardware and final sale items may be excluded.
How do I determine my correct size?
Each product page features a detailed size chart. Since tactical fits can vary, we recommend measuring your chest and waist and comparing them to our specific garment dimensions for the best fit.
Do you offer professional or bulk discounts?
Yes, Carcajou Tactical provides specialized pricing for active-duty military, law enforcement, and first responders. Please contact our support team with your credentials to apply.
Are your products covered by a warranty?
Yes, all our gear is backed by a limited lifetime warranty against manufacturing defects in materials and workmanship. This does not cover standard wear and tear from heavy field use.